Understanding observation codes, statutory repair timelines, and compliance certification requirements for commercial and residential properties.
Danger present. Immediate on-site isolation or repair required.
Potentially dangerous. Must be rectified within statutory deadlines.
Further investigation needed. Detailed testing required without delay.
Improvement recommended. Non-mandatory advisory upgrade.
Receiving an "Unsatisfactory" outcome on an Electrical Installation Condition Report (EICR) can be daunting for commercial business owners, landlords, and facilities managers. An unsatisfactory report indicates that electrical defects or non-compliances have been identified within the building's fixed wiring, requiring formal electrical remedial works to bring the property back to a safe and compliant standard.
In this guide, we detail how EICR classification codes work, the mandatory timelines for completing remedial repairs under UK law, and what is required to secure a compliant Certificate of Remedial Works.
During an EICR inspection, qualified test engineers evaluate fixed electrical installations against BS 7671 (IET Wiring Regulations). Any identified observation or defect is assigned one of four standard observation codes:
| Observation Code | Definition & Threat Level | EICR Outcome | Legal Action Required |
|---|---|---|---|
| Code C1 | Danger Present: Risk of injury. Immediate action required. | Unsatisfactory | Immediate isolation or repair on site. |
| Code C2 | Potentially Dangerous: Urgent remedial action required. | Unsatisfactory | Must be rectified within statutory deadlines. |
| Code FI | Further Investigation Required: Potential hazard hidden. | Unsatisfactory | Detailed testing required without delay. |
| Code C3 | Improvement Recommended: Non-compliant with current standard. | Satisfactory | Optional upgrade; no mandatory deadline. |
A C1 defect means real and immediate danger exists for persons using the installation—such as accessible live conductors, exposed wiring, or damaged main switches.
Immediate Duty: The inspecting engineer is required to isolate the dangerous circuit or component immediately on site (with the permission of the duty holder) or issue an immediate Danger Notification.
C2 items represent serious hazards that may not present an immediate shock risk under normal conditions, but could become dangerous upon a single fault. Examples include missing earth bonding, damaged socket outlets, or inadequate RCD protection.
EICR Impact: Any single C1 or C2 observation on a report automatically results in an overall Unsatisfactory grade.
An FI code is assigned when an engineer identifies a potential hazard that cannot be fully verified without further invasive testing or trace work (such as unlabelled circuit distribution boards or inaccessible hidden sub-mains).
EICR Impact: Because safety cannot be guaranteed, FI codes render the report Unsatisfactory until investigated and resolved.
Under UK regulations—including the Electricity at Work Regulations 1989 and the Landlord and Tenant Act (Commercial and Residential Duty Holder Rules)—rectification must be addressed promptly:
Once all C1, C2, and FI items are repaired by a qualified electrician, you do not need to re-pay for a brand-new full EICR inspection.
Instead, the electrician issuing the repairs provides formal Minor Electrical Installation Works Certificates (MEIWC) or an Electrical Installation Certificate (EIC) covering the specific remedial work. When combined with your initial EICR, these certificates provide full legal proof of compliance for local councils, insurers, and Health & Safety Executive (HSE) auditors.
Our certified engineers provide expert electrical testing, fault diagnosis, and fast turnaround remedial repairs across Cheshire. Ensure your property stays compliant and safe.
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